Client Services Manager - £30k + £4,400 car allowance + bonus and excellent benefits - Bracknell
Do you have experience leading and managing a team of up to 10 who are responsible for delivering a service to clients or customers?
If so we are keen to hear from you regarding this fantastic opportunity we have available with our reputable client based in Bracknell.
Our client are a leading business working within the growing Data market. They deliver consultancy, data and reporting services to FMCG clients to help them improve results in their business and make critical deciscions.
This role is responsible for managing a team of 6 to 10 Client Service Executives who work within the operations side of the business and who are responsible for delivering agreed regular reporting and handling queries on these reports to customers.
If you have experience working in Data or some kind of similar sector in insights, research etc. then this would be of interest - but what is more essential is that you have experience managing a team. Leading and motivating, handling escalations and ensuring that agreed services are delivered on time and within SLA's to clients.
You may have some experience managing process improvements and ensuring quality to customers in your role.
Your role will be autonomous and you will be client driven working with the client teams to improve processes, implement change and ensure quality of data.
Flawless planning, proactive communication, quality and timeliness are essential to ensure the high level of client satisfaction.
Your role involves:
What’s in it for you?
Please apply ASAP to be considered for this opportunity. Shortlisting will take place quickly for the right candidates.
Due to high response levels only suitable candidates will be contacted back on this occasion but your details will be retained by We Work Recruitment for future job opportunities unless stated otherwise on your application that you do not wish us to hold your details to seek out other suitable roles for you
Salary: £30k + £4,400 Car Allowance